PLEASE READ THE TERMS AND CONDITIONS OF HIRE BELOW BEFORE MAKING YOUR BOOKING
Telephone bookings can be made, but not held until a booking deposit of 20% is received.
The booking deposit is non-refundable and shall be deducted from all hire charges.
Confirmation of the booking will be emailed together with the invoice in respect of the tariff and damage deposit. The remaining balance shall be paid no later than 21 days before hire commences. Security deposit can be taken on or before the day of collection
Cancellation and Bookings
Cancellations must be in writing, and are charged as follows:
Should you cancel your confirmed booking more than 4 weeks prior to commencement of hire you will forfeit the booking deposit.
Should you cancel your confirmed booking up to 4 weeks prior to, or fail to turn up for commencement of hire, you will forfeit the booking deposit and hire charge already paid.
This will also apply if, upon inspection of named drivers’ licences, they are found to be invalid or do not comply with the information stated on the booking form.
Venture Motorhome Hire recommend that the hirer takes out cancellation insurance
Payment: Full payment is due, 21 days prior to collection of vehicle
The damage excess of £500 or £750 (vehicle dependant) is fully refundable upon safe return of the vehicle on the agreed date and time unless otherwise agreed by Venture Motorhome Hire
Late returns will be surcharged at the rate of £50 per hour, or part hour.
Whilst we will make every effort to ensure that the reserved Motorhome is available, if, due to circumstances beyond our control, it is not possible to supply that Motorhome we will supply an alternative of similar size and layout. If, in the unlikely event that Venture Motorhome Hire cannot supply a replacement vehicle, then only in this event will money be refunded. Venture Motorhome Hire will not be held responsible in any way for compensation of circumstances out of their control.
All Motorhomes are comprehensively insured for the named drivers during the hire period only as detailed on the booking form. Additional drivers can be added at an additional charge of £10 per day per person. A refundable damage deposit of £500 or £750 (vehicle dependant) is payable upon vehicle pick-up. In the event of an insurance claim, the full £500 or £750 will be taken to cover the full insurance excess of £500 or £750. Any damage to the vehicle during the hire period that is not covered by an insurance claim will be deducted from the refundable deposit; this will include any loss or damage of equipment for example. You will be liable for the full cost of any damages incurred that are not covered by insurance:
Dirty fridge - £25
Dirty Cooker and hob - £25
Dirty Toilet compartment including shower - £25
Damage to Television - £250
Cassette Toilet not emptied - £50
Upholstery damage – Determined on inspection
Every accident or any damage must be reported to Venture Motorhome Hire immediately by telephone and an accident form will have to be completed at the end of the hire period. Any damage to tyres, windscreen and any theft of personal property is not covered by our insurance, and any such damage shall be at your expense. Venture Motorhome Hire recommend that the hirer takes out their own personal belongings insurance. Driving by non-named drivers and any late returns of Motorhomes renders the insurance invalid and the driver therefore commits an offence under the Road Traffic Act and will be solely responsible for any damages and personal injuries incurred. No monies can or will be refunded if an accident occurs in which the holiday has to be cancelled. Venture Motorhome Hire cannot be held liable for this regardless of blame.
Limitations & Liabilities
Venture Motorhome Hire accepts no responsibility for replacement vehicle costs, travel or accommodation costs or any other loss claims arising from a Motorhome breakdown or accident (however breakdown cover is included)
Is liable for any cost incurred for speeding or parking fines, congestion charges or any other offences committed against the Road Traffic Act Regulations.
Must remember that although these are leisure vehicles, it is an offence to drink and drive.
Undertakes responsibility for the control of the vehicle on hire to you.
Is liable for all overhead damage to the vehicle resulting from any accident. The maximum height of the vehicle is clearly stated.
Shall not carry more passengers than the seating capacity of the vehicle, as defined in the vehicle specifications or allow the vehicle to be overloaded.
Shall ensure that the driver and all passengers required by law to do so shall, at all times when the vehicle is being driven, wear the seatbelts provided.
Shall not use the vehicle to carry passengers or goods for hire or reward.
Shall not, without written consent from Venture Motorhome Hire, remove the vehicle from the UK mainland.
Breakdowns & Accidents
In the event of a breakdown or accident, a recovery and repair service is provided for all our Motorhomes (details inside vehicles). You are authorised to spend up to £100 on any necessary repairs and/or replacement parts, and we will reimburse you only on production of a valid VAT receipt. Any repair above £100 will have to be authorised by Venture Motorhome Hire. Any breakdown, malfunction or damage caused by your negligence must be repaired/made good at your own expense.
The Motorhome and its contents remain the property of Venture Motorhome Hire at all times. The hirer is required to keep the vehicle securely locked at all times when it is left unattended, and to refrain from any action or omission which may prejudice Venture Motorhome Hire rights to the vehicle.
The following are strictly prohibited in our Motorhomes; Venture Motorhome Hire reserves the right to retain in part or whole the refundable deposit if additional deep cleaning or repair is required upon return of the vehicle due to:
All pets or animals (unless expressly agreed with Venture Motorhome Hire beforehand)
Venture Motorhome Hire reserves the right to vary rates and conditions at any time.
Venture Motorhome Hire offer free parking for your car whilst you are away. However, vehicles are left entirely at the Owner’s risk. Only one allocated parking space is provided per Motorhome hire.
The hirer acknowledges delivery of the vehicle and its contents, free from defects or damage, other than as specified by Venture Motorhome Hire.
Before the commencement of hire, the hirer is advised to check the vehicle thoroughly before leaving the premises of Venture Motorhome Hire.
The vehicle must be returned in the same condition as when hired, with the interior and appliances clean. Charges for these are as stated above.
Fuel, Oil and Gas
A full tank of fuel is supplied with the vehicle at the commencement of hire and the hirer is expected to return the vehicle with a full tank of fuel.
There will be a surcharge of £30 plus the cost of fuel for any fuel shortage.
The hirer will be liable if incorrect fuel type is used.
The hirer will be responsible for the regular checking of oil and water levels, and the use of the correct type of fluids.
Our vehicles are fitted with calor gas bottles which can be exchanged at most petrol stations or leisure shops. We do not charge for gas used.
Strictly no animals (unless otherwise stated or expressly agreed with Venture Motorhome Hire beforehand in our vehicle specific motorhome with a £50 cleaning fee added to bill)
It is against the law to smoke in all hire vehicles. A fixed penalty notice of £250 will be imposed if customers are found to have been smoking in our Motorhome, or a maximum fine of the full Damage Deposit could be imposed if damage is caused by smoking.
We do not allow any of our Motorhomes at any Music festivals such as T In The Park, Glastonbury, Rock Ness etc, or Sports events Moto X etc, unless by prior arrangement in writing.
No one other than the drivers named in the proposal forms may drive the hired vehicles.
We will do a DVLA drivers search on all named drivers. You must provide us with the DVLA driver’s code at time of departure. To receive this code we will need a note of your National Insurance and Driving Licence Number. All named drivers must be between the ages of 25 and 70, of good health and have held a full/valid driving licence for at least three years. The licence must be clear of any endorsements apart from up to six points for Speeding Offences, if there are any other current endorsements special conditions may apply. All licences required must be produced at vehicle collection; if this is a photo-card licence you must produce both the card and the counterpart licence. All information on the licence must match those of the details given in the hire form. We will also require a photograph to be taken at the time of pickup of the named driver(s) for our insurance purposes; this will be kept in our records and returned to you at the end of the hire period.
Persons with serious convictions within the last eleven years will not be permitted to drive the hire vehicles (including drink driving offences). Visitors from abroad (does not apply to EU Countries) are advised to obtain an International licence. It does not automatically disqualify you from driving if you do not meet the required criteria, but we shall need to refer you to our insurance company to check if they will offer insurance cover.